Contact Us

Our top priority is providing you with knowledgeable, helpful, and discreet customer service. Whether you have questions before ordering or need assistance after your purchase, our dedicated team is here to help.

🕒 Our Support Hours
We are available to assist you:

• Days: Monday to Sunday

• Hours: 09:00 to 21:00 (UTC+8 / China Standard Time)

📧 Preferred Contact Method: Email
For detailed inquiries, order-specific questions, or to send attachments (like photos or videos), please email us. This allows us to serve you most effectively.

• Primary Support Email: service at sexdolla.com

• We aim to respond to all emails within 24 hours during our working hours.

💬 Live Chat
For quick, general questions, use the Live Chat function available in the bottom corner of our website during our working hours.